Processing times
How long approval and payment take.
Updated August 23, 2026
Approval takes up to two business days from the moment you request, and on occasion it may take longer.
Requests are submitted during a payout window, the 5th to the 8th or the 20th to the 23rd. The two business days start when you submit, not when the window closes.
Once approved, the money is sent. How quickly it lands after that depends on the payment method and your bank, not on us.
The timeline
| Stage | How long |
|---|---|
| Request submitted | Immediate |
| Review and approval | Up to 2 business days, occasionally longer |
| Payment sent | Same day as approval |
| Funds arrive | Depends on method and bank |
Business days
Monday to Friday, excluding US public holidays. A request submitted on Friday evening is reviewed the following week.
What can slow it down
Identity verification not completed. How KYC works
A manual review. Larger payout requests or irregular trading activity are reviewed manually by our risk team. If we need additional context, we will contact you directly. Prompt replies help keep processing on schedule.
Bank details that do not match your verified identity. The name on the receiving account has to be yours. If you need to update your payout details or correct a spelling on your profile, contact us before submitting your next request.
If a request is not approved
The dashboard will not let you submit until every condition is met, so a request does not fail on eligibility. Where one is declined it is usually verification or payout details, and we will tell you what to correct.
Your profit stays exactly where it is, it does not count against you, and you can request again in the next window once it is sorted.
A request declined because of prohibited conduct is a different matter, and is handled under those rules rather than this one.
If you think a decision was wrong, reply to us and a person will look at it again.